MU Health Care, MUPD investigating missing patient information
The MU Police Department and MU Health Care are investigating a package that went missing which held patient billing information.
MU Health Care officials failed to receive an expected delivery containing patient payment information related to 1,288 patients. Payments to the bank between June 6-13 were included in the package. MU Health Care immediately notified MUPD and began notifying patients, a news release stated. All patients whose information is in the package were notified in a letter Tuesday.
The package was supposed to arrive June 14 from a Kansas City bank that serves as MU Health Care's clearinghouse for billing. MU Health Care severed its contract with the courier responsible for delivering the package.
"Safeguarding the privacy of patient information is our top priority, and to that end, we have taken immediate action steps to investigate the missing information, notify the patients affected and help the patients protect their accounts from identify theft," MU Health Care CEO Jim Ross said.