Tune-ups blamed for myZou glitch
MyZou was down during the first few hours of courses Monday.
Published Aug. 24, 2010
MyZou, MU's online system that allows students to manage schedules, was offline throughout the first few hours of classes Monday due to high traffic on the site.
Kevin Bailey, the Division of Information Technology's Director of Desktop Technologies, said the department had plans to resolve the problem at about 1:20 p.m., after DoIT rebooted myZou's servers.
Bailey said he didn't recall myZou having similar problems on the first day of fall courses in the past few years, but the error is probably the result of tune-ups conducted on myZou servers in the last month.
"We went back and verified all our web server settings from our old system to the new one," Bailey said.
Freshman Kelly Gallagher said she was able to access MyZou around 8:45 a.m. right before her first class.
"When I first got on (myZou) it wasn't working, and I was freaking out because I didn't know where my classes were," Gallagher said.
Sophomore Lindsay Wright said she was unable to double-check the locations of her classes today.
"It kind of sucked, but my world isn't ending," Wright said. "It's probably bad for freshmen."
In March, Faculty Council began working with University Registrar on technical problems with myZou's grading system.
According to a previous Maneater article, the issue with the system was some students who should be dropped from classes they never attend are not dropped and fail the course.
Registrar Brenda Selman said there was no need to alter the myZou system because the problem stemmed from the hierarchal system needed to successfully drop a student from a course due to absences.
DoIT posted updates on myZou's status throughout the day at status.missouri.edu.